Excellent Peacoat Quality – Disappointing International Customer Service
The Schott NYC 740C is an outstanding, beautifully made Peacoat with excellent quality and craftsmanship. At the US price, it offers great value compared to the significantly higher prices in Germany.
Unfortunately, the customer service and international return policy leave much to be desired.
Based on Schott's sizing recommendation, I initially ordered size 46, which turned out to be far too large. I had to purchase another coat in size 44, which fits much better. Despite following their advice, Schott offered very little flexibility regarding the expensive international return shipping and additional customs fees (approx. 230USD) and another approx. 220-240USD to ship to Germany (VAT, TAX, customs, FedEx fee, etc..).
**My sizing advice:** I'm 173 cm (5'8"), weigh 86 kg (190 lbs), and have a 112 cm (44") chest with broad shoulders and an athletic build. Size 44 fits me very well, with a slightly relaxed, classic silhouette. Size 42 might offer a slimmer fit, but I preferred the 50 cm shoulder width of size 44.
Be careful with the online size recommendation and spec chart, especially when selecting a standard fit, as the suggested size may be too large.
**Overall, an excellent product that I highly recommend!**
However, Schott NYC should seriously reconsider its international return policy and offer more reasonable, customer-friendly solutions at least for European buyers.